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Support & Help

Welcome to the Directory Web Template support center.

Getting Help​

Community Support​

  • GitHub Issues -- Report bugs, request features, or ask technical questions
  • Discord Community -- Join our active Discord server for real-time support
  • Stack Overflow -- Ask technical questions with the directory-web-template tag

Professional Support​

Documentation Resources​

For Ever Works Platform documentation, visit docs.ever.works.

Demo & Examples​

Troubleshooting​

Common Issues​

Installation Problems​

  • Node.js Version: Ensure you are using Node.js 20+
  • Package Manager: Use pnpm (strictly enforced). Run corepack enable to activate it.
  • Dependencies: Run pnpm install in the repository root
  • Port Conflicts: The dev server defaults to port 3000. Use --port flag to specify a different port.

Build Issues​

  • TypeScript Errors: Run pnpm tsc --noEmit to check for type errors
  • Missing Dependencies: Ensure all packages are properly installed with pnpm install
  • Environment Variables: Verify your .env.local file is configured (copy from .env.example)

Runtime Issues​

  • Authentication: Verify your OAuth provider credentials in .env.local
  • Database: Ensure your PostgreSQL connection string is correct
  • Migrations: Run pnpm db:migrate to apply pending database migrations

Debug Mode​

Enable debug logging by setting environment variables:

DEBUG=directory-web-template:*
NODE_ENV=development

Enterprise Support​

For enterprise customers, we offer:

  • Priority Support -- Dedicated support channels
  • Custom Integrations -- Tailored solutions for your needs
  • Training & Onboarding -- Get your team up to speed quickly
  • SLA Guarantees -- Service level agreements for critical deployments

Contact us at ever@ever.co for enterprise support options.

Contact Information​